Privacy Policy kakiscanner —
Our Commitment to Protecting Your Data

To provide a secure and high-quality kakiscanner experience, we collect several categories of information from our users. This is necessary to ensure your account functions properly, financial transactions are processed correctly, and our platform remains safe for all users.

We only collect information you voluntarily provide during registration or while using the platform, as well as information automatically generated through your use of our services.

Every piece of information we collect is used for a clear and specific purpose. kakiscanner does not use user data for any purpose not stated in this Privacy Policy. The following are the primary purposes for which your data is used:

• Account management: Securely processing your registration, login, and identity verification.
• Transaction processing: Managing deposits, withdrawals, and all financial activity in your account.
• Platform security: Detecting and preventing fraudulent activity, money laundering, and unauthorised access.
• Responsible gaming: Monitoring gameplay patterns to identify players who may need responsible gaming support.
• Customer support: Providing accurate and relevant support when you contact us.
• Legal compliance: Meeting reporting and verification requirements mandated by the relevant authorities.
• Service improvement: Analysing aggregated usage data to improve the overall user experience.

We will not use your data to send third-party marketing communications without your explicit consent. Any promotional communications from kakiscanner itself can be unsubscribed at any time via your account settings.

Kakiscanner does not sell user personal information to any third party. However, in the course of operating our services, there are limited situations where certain information must be shared with trusted partners:

• Payment service providers: Information required to process financial transactions is securely shared with licensed payment providers such as FPX, DuitNow, and e-wallet providers. They receive only the minimum data necessary to process the relevant transaction.
• Game software providers: Licensed game providers may receive session identifiers to enable gameplay. They do not receive your full identity information.
• Legal authorities: We will disclose required information when mandated by law or a valid court order.
• Anti-fraud services: Certain technical data may be shared with authorised identity verification and fraud prevention service providers.

We continually invest in the latest security infrastructure to keep your data protected at all times. Our technical and organisational security measures include:

• 256-bit SSL Encryption for all data transmitted between your browser and our servers.
• Data encryption at rest — sensitive data is stored in encrypted format even within our internal databases.
• Two-factor authentication (2FA) available to all user accounts as an additional layer of security.
• 24/7 Threat Monitoring by our cybersecurity team to detect any suspicious activity.
• Regular security audits by independent third parties to verify the integrity of our systems.
• Strict internal access controls — only authorised personnel may access user data, and every access is logged.

Kakiscanner uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can manage or disable cookies through your web browser settings. Please note that disabling essential cookies may affect certain functions of the kakiscanner platform, including the ability to stay logged in.

As a kakiscanner user, you have the following rights regarding your personal data. We fully respect these rights and will process every request carefully within a reasonable timeframe:

To exercise any of the above rights, please contact our customer support team via live chat on the platform. We will process your request within 30 business days.

Kakiscanner only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law. In general, our retention policy is as follows:

• Active account data: Retained for the duration your account is active and three (3) years after account closure.
• Financial transaction records: Retained for seven (7) years in accordance with financial and tax compliance requirements.
• Security log: Retained for two (2) years for security incident investigation purposes.
• Customer support data: Retained for two (2) years after the case is resolved.
• KYC Information: Retained for five (5) years in accordance with anti-money laundering (AML) compliance requirements.

Once the retention period expires, your data will be securely deleted or anonymised using approved procedures.

The kakiscanner platform is strictly for adults aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.

Kakiscanner reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to the technology we use.

When a significant update occurs, we will notify you via:

• An in-platform notification the next time you log in.
• Email to the address registered with your account.
• Updates the "Updated" date at the top of this page.

Your continued use of the kakiscanner platform after any amendments are published constitutes acceptance of the updated terms. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you. You can reach us via:

• Live chat: Available 24 hours a day, 7 days a week on the kakiscanner platform.
• Official email: [email protected] (typical response time: within 24 hours)
• FAQ Section: Visit our FAQ page for answers to frequently asked questions about privacy and data security.

We are committed to addressing every enquiry seriously and providing clear, satisfactory responses within a reasonable timeframe. Your privacy is our priority.